(Key Points of Execution KPE) documentation is our Flagship Service. Many companies have standards of performance (SOP’s) or Key Performance Indicators (KPIs), but shockingly over 88% of companies do not have the documentation that details how to execute the tasks required for each position, let alone the threshold of excellence that must be achieved for the company to be profitable and move forward.
This creates a chasm that is often filled with verbal instructions, lengthy training times, and ongoing training that turns into a “rinse and repeat” frustration cycle whenever turnover occurs. As a result, companies lose billions in revenue each year due to the high and repeated cost of turnover and verbal instruction training that at best often proves to be only a shadow of the results truly desired at the Executive Level
Every role in your company is critical, and each task performed has a direct impact on your growth and success. KPE Documents offer a step-by-step breakdown of:  

Key Role Tasks – Detailed listing of essential job functions, ensuring consistency and eliminating confusion and/or omission of specifically what assignments the role was developed for  

Details of Execution – A step by step breakdown of precisely HOW to execute the named task from start to finish. A “paint by numbers” approach eliminating the need to “assume” the employee will make the right decisions at critical points in the execution process of their day-to-day tasks. 

Tools and Resources – The specific tools and resources needed to perform tasks effectively, ensuring seamless workflow integration. 

Performance Standards – Clearly defined “landing zones” of the outcomes expected from the proper execution as defined in the Details of Execution portion of the document. This eliminates varying degrees of performance due to varying degrees of work ethics, based solely upon the person executing the role.